A knob is something you can turn, in theory, to effect a change in output condition. In my business, I have a few knobs I can turn for customers to help them. We can be quite creative in this. We are often asked to help in cases where other companies would just start blinking rapidly.
I like doing this. I really do enjoy working with customers and helping them solve their hard problems.
Sadly, knobs are all I can turn when we have something of the flip side of this. A customer who doesn’t pay their bill in full, or refuses to pay, or ignores payment requests. We have a limited range of options in these cases.
When these situations have arisen in the past, it has caused us to change how we bill our customers and the terms and conditions attached to our offers. Far too often we’ve been left paying for their shipping, or customs/tariffs. This has happened recently, and our choices are limited as to what we can do. More in a moment. In one recent case where we were effectively begged for credit extension (and against our better judgement, granted it) with a guarantee that the customer would pay rapidly. They haven’t.
This is a 5U 108TB (0.1 PB) usable high performance tightly coupled storage unit we are shipping to a customer this week. This is a spinning rust machine. We’ve been busy little beavers. Tuning, tweaking. And tuning. And tweaking. Did I mention the tuning and tweaking? Run status group 0 (all jobs): WRITE: io=196236MB, aggrb=4155.7MB/s, … Read moreRaw unapologetic firepower in a single machine … a new record