Note: in advance, this is not a slam on the company I will mention. I actually agree with their migration concept, even if I disagree with the details.
In the early days of their life, Joyent made a lifetime offer for goods and services. These were pretty reasonable offerings, and the hook of
How long is it good for? As long as we exist.
As in … forever.
But what does “forever” actually mean? In the case of Joyent and this product, it ceases operation on 31st-October-2012.
For many business reasons, including infrastructure performance, service quality and manageability, these early products are nearing their End of Life. We plan to sunset these services on October 31, 2012 and we’d like to walk you through a few options.
That is, due to changes in business and product offerings, forever ends on 31-October-2012.
Needless to say (read through the comments on the link, on Hacker News, on other places), that some people are badly miffed by this. They thought “forever” actually meant “forever” in the sense of … well … forever. Think … until the heat death of the universe type of forever.
It was a great deal. Spend $500-ish, and get something for 6 years. About $83/year for something like this now (assuming buy in around 2006).
So whats the deal with this … does “forever” mean “forever”, or does it mean something else? Reading through the FAQ at the archive, it looks like they are going to have lots of arbitration. This is going to cost them money.
3. Arbitration. ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS CONTACT OR ANY BREACH THEREOF IN EXCESS OF $250.00 SHALL BE SETTLED BY ARBITRATION IN ACCORDANCE WITH THE COMMERCIAL ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION AND JUDGMENT UPON THE AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF.
That’s pretty much all their lifetime contracts.
You get 45 days to move to a new service level.
Ok. Some points, some obvious, some maybe not so.